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by Digitrix

Website Maintenance & Support Services

Digitrix LTD keeps business websites updated, secure and working correctly with ongoing maintenance and support. From our London base, we work with clients in the UK and support projects for organisations in Pakistan, the USA and other international markets.

A website is not "finished" at launch. We handle updates, backups, small changes and issues so your site stays reliable and you always have someone to call when something needs fixing.

Discuss a support plan Message Digitrix LTD on WhatsApp
Service coverage

What our maintenance & support can include

Software and plugin updateskeeping the platform, theme and components current and compatible.
Backups and restorescheduled backups with a tested way to restore the site.
Security monitoringwatching for issues and applying important security updates.
Content updatestext, image and page edits handled for you within the plan.
Small fixes and tweakslayout, link and display fixes as they come up.
Uptime and performance checksmonitoring availability and keeping load speed sensible.
Broken link and error checksfinding and fixing broken links and page errors.
Priority supporta clear point of contact when something needs attention.
Process

How our support works

Onboardingreview the site, set up access, backups and monitoring.
Routine maintenanceapply updates and backups on a regular schedule.
Requestshandle your content updates and small changes as they arrive.
Monitoringwatch uptime, security and performance between changes.
Reportingshare a summary of work done and anything worth noting.
Packages

Maintenance & support packages

Care

From £30 / month
For essential upkeep and peace of mind.
  • Software & plugin updates
  • Weekly backups
  • Security monitoring
  • Uptime checks
  • Email support
Request a quote
Most popular

Care Plus

From £75 / month
For upkeep plus a monthly allowance of changes.
  • Everything in Care
  • Daily backups
  • Monthly content-update allowance
  • Small fixes & tweaks
  • Broken link & error checks
  • Performance checks
  • Priority support & monthly report
Request a quote

Business Support

Custom quote
For larger sites, stores or higher change volume.
  • Higher monthly work allowance
  • Store / e-commerce upkeep
  • Faster response targets
  • Staging for larger changes
  • Regular review calls
  • Scope agreed after onboarding
Discuss on WhatsApp

Keep the site working, without the worry

Regular maintenance prevents small problems from becoming outages, keeps the site secure and means changes get made properly rather than piling up. With a support plan you have a clear point of contact and a predictable monthly cost instead of scrambling when something breaks.

Maintenance works well alongside managed hosting and website security for complete ongoing care.

FAQs

Maintenance & support FAQs

What counts as a "small change"?
Small changes are things like text edits, image swaps, adding a page section or fixing a display issue. Larger work, such as new features or a redesign, is quoted separately, and we always confirm scope before starting.
Do you support sites you did not build?
Yes. We can take on most existing sites after an initial review to understand the setup, platform and any constraints.
Which platforms do you maintain?
We commonly support WordPress and other platforms. We confirm what we can maintain for your specific site during onboarding.
Is hosting included?
Not by default. Maintenance and hosting are separate but complementary. We offer managed hosting too, and can combine them if that suits you.
Can I cancel or change my plan?
Yes. Plans can be adjusted as your needs change, and the notice and terms are set out clearly in the agreement.

Start a support plan with Digitrix LTD

Tell us about your website, the platform it runs on and how much ongoing help you expect to need. Digitrix LTD is based at 60 Tottenham Court Road, Fitzrovia, London W1T 2EW. Call or WhatsApp +44 7879 139798, or use the contact form.

WhatsApp +44 7879 139798 Use the contact form
Digitrix Digital Agency Services for Web, SEO, and App Development
Digitrix LTD is a UK-registered digital agency serving businesses across the United States with web development, WordPress, SEO, mobile app development, UI/UX and digital growth services.

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